Short answer
These terms cover how you may use this website. It gives general plumbing and HVAC information and a service-request form, it is not an emergency service, and any work agreement is between you and an independent business, not this site. Submitting a request does not guarantee contact, price, availability or an outcome. Do not submit false or automated requests, or sensitive information the form does not ask for. The terms may be updated as services and requirements change, and the sections below give each rule in full.
Not an emergency service
Do not use the website instead of 911, a utility emergency line or an on-site professional evaluation. Online information cannot account for actual building conditions or hazards.
Independent businesses
Confirm identity, scope, credentials, insurance, price, permits, schedule and warranty before authorizing work.
No guarantee
Submission does not guarantee contact, acceptance, price, response time, repair, rebate, financing, outcome or availability. Program information must be confirmed with the original source.
Updates to these website terms
Terms may be updated as services, operating information and applicable requirements change.