Short answer
This privacy policy explains what this website collects when you request plumbing or HVAC service, how the information is used to respond to you, and when it may be passed to an independent service business or to the vendors that run the site. Service requests are deleted automatically 400 days after submission, and you can ask for a copy or for earlier deletion at any time without giving a reason. Contact permission covers the service you asked about and is not general marketing consent.
Information collected under this privacy policy
The site may collect name, phone, email, service address, town, ZIP, property role and type, preferred contact method, service category, equipment, fuel, timing, problem description, consent, technical logs and an abuse-prevention identifier.
How information is used
Information is used to respond to and connect service requests, prevent spam, operate the website, improve coverage, maintain security, resolve quality questions and comply with law.
Retention and choices
Service requests are deleted automatically 400 days after submission by a scheduled task that runs daily. Access, correction or earlier deletion can be requested at any time without giving a reason. The exact route, the full consent wording and what is and is not stored are set out on the your-data page listed under related pages.
Calls, texts and analytics
Contact permission covers the requested service and is not prechecked general marketing consent. Site analytics is Cloudflare Web Analytics, which counts page views without cookies or a client identifier and does not read anything typed into the request form.